02/22/2023
2:22PM

Key Points:

  • Shipping Timeline: Allow 3-7 weeks for delivery.
  • Updates: Receive updates via our website and email throughout the pre-order process.
  • Support: Contact us with questions at Jarrod@bi11ies.com.

Process:

  1. Place Your Pre-Order: Secure the latest from Bi11ies.
  2. Manufacturing: We focus on quality and details.
  3. Receiving at Bi11ies: Products are inspected upon arrival.
  4. Final Shipment to You: We ship your order with tracking provided.

We aim to ensure you're delighted with your Bi11ies purchase!

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Bi11ies Pre-Order Information & Policies

Welcome to Bi11ies! We're thrilled that you're considering a pre-order with us. Below you'll find detailed information about our pre-order process and the steps we take to ensure you receive your products with satisfaction.

What You Should Know

  • Pre-Order Timing: Please allow 3-7 weeks for your products to be shipped. We appreciate your patience as we work to ensure the highest quality for all our products.

  • Updates: Throughout the pre-order process, we will keep you informed via updates both on our website and through email. These updates will cover product manufacturing progress, expected shipping times, and more.

  • Customer Support: If you have any questions or concerns, please do not hesitate to reach out to us via email at Jarrod@bi11ies.com. Our team is here to assist you every step of the way.

Pre-Order Process

Step 1: Customer Pre-Orders Product

When you place a pre-order, you're first in line for the newest exclusive items from Bi11ies. Your order will be acknowledged with a confirmation email detailing your purchase.

Step 2: Manufacturing

Your product goes into production where attention to detail and quality are our top priorities. We strive to ensure that every item meets our high standards.

Step 3: Manufacturer Ships Product to Bi11ies

Once manufacturing is completed, the products are shipped from the manufacturer to our brand. We inspect all items to ensure they are in perfect condition before preparing them for final shipment.

Step 4: Bi11ies Ships Product to You

We carefully pack and ship the product directly to you. Tracking information will be provided so you can see the status of your delivery until it arrives at your door.

Our Commitment: Happy Customer in Bi11ies

Our goal is to make sure you are completely satisfied with your experience and your new product. Thank you for trusting Bi11ies with your pre-order, and we look forward to seeing you enjoy your purchase!

Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.

Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.

“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™